Ecommerce Website Design Company UK

Many companies now use e-Commerce as part of their business strategy; some companies even conduct their business operations entirely online. And if you aren’t using it as part of your operations, you really should be.

E-commerce can be an ideal solution for smaller businesses. With a company website designed by e-commerce experts to be your day and night store and salesman, you don’t necessarily have to even have to maintain business premises or staff if you don’t want to, drastically reducing your most expensive overheads. And for larger organisations e-Commerce is an obvious and natural way of developing and expanding your business. The World Wide Web is an amazing communication tool, allowing you to connect to millions more potential customers. So why not get online and see what it can do for your company?

5D are e-Commerce experts; after all we run a successful business online too! Let us pass on our knowledge and skills and help you take advantage of the massive range of online opportunities out there.

Our forward-thinking e-Commerce solutions may encompass a number of different things. There are pre-sales, direct sales and post-sales opportunities and a combination of these may be a just right for your business. After all, e-Commerce is not just about buying and selling on the internet; it covers many other aspects of your business- marketing is the obvious example.

Here we take you through some of the different ways that e-Commerce can enhance your business:

Pre-sales

Online advertising, pay per click, email marketing and blogging are all marketing strategies designed to lead to a sale. At a very basic level your site may include online versions of print promotional material viewable on your website too, and this is called ‘brochureware’. The internet offers many opportunities for directing people to your company site, which can only help your business. 5D can offer many innovative solutions which are guaranteed to generate an increase in traffic through your site which will ultimately lead to more sales.

5D are web marketing experts and we can employ a range of tricks and techniques to get your site known out there in online world. From search engine optimisation to online advertising our marketing specialists can offer a free consultation to identify potential pre-sales e-Commerce areas which your business should exploit to stay ahead of the game. And once we have identified these areas, our specialists can put them to work for you.

Direct sales

Many businesses today use the internet for direct sales, where the customer buys and pays for an item online. Usually the product will be posted or delivered physically to the customer unless it is information-based merchandise such as music or software which may simply be transferred automatically to the customer. For selling online you must work out your operational procedure carefully, including invoicing, order confirmation, payment taking and returns. 5D can help you ensure that you have everything in place for online direct sales activities and supply software which provides a coherent and comprehensive system which covers all aspects of selling your goods online.
We offer a great piece of software which includes everything you need to set up an online shop. It can be completely integrated with your external payment engine of choice, such as Paypal, and includes all the essential components such as a product catalogue, order process and tracking, and shopping basket. It can even handle customer discounts, special offers and deals, so the possibilities for your online shop are already increasing. Our flexible software is completely secure, reliable and professional so you can be confident that all your e-Commerce needs are being met in one handy, affordable solution.

Post-sales

Once you have made your sale online the internet’s job is done, right? Wrong!

Customers may make routine calls after they have bought a product, for example, needing to return it or to check how it works. Post-sales e-Commerce opportunities include providing technical information, handling returns and delivering a status tracking service so the customer knows exactly when to expect their product to arrive. A company often will use FAQs online so that customers can consult this information instead of making telephone calls which are costly and time-consuming and ultimately, unnecessary. You may also wish to make quality control and customer service consultations online, for example by emailing your customers a simple questionnaire about their shopping experience afterwards, which could provide you with vital information for improving your service performance.

So as you can see, there are vast opportunities for using e-Commerce in your business. Here at 5D we believe that every organisation can benefit from getting online or expanding their online operations. But as every business is unique, when you come to us for e-Commerce solutions we don’t just supply you with a standard off-the-shelf solution. We carefully consider how your business operates and what you want to achieve with us. Then we can offer you exactly the right software or web design solutions which will do the job.

In lean economic times, e-Commerce is one of the only retail sectors which is experiencing consistent growth. Take advantage of the opportunities that the World Wide Web can offer your business with 5D and you will see a guaranteed improvement in business. It’s an investment you can’t afford to lose out on!